Fill out the form below to arrange a service for you appliance.

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    Appliance Information


    It really helps to know what appliance we'll be servicing, so providing a model and serial number is quite important. If you don't have it handy now, you may provide it to our dispatch team when they follow up with you.

    If you are having trouble finding the model and serial number , please call us (250 588 8938) and we will be happy to help you locate it.


    Some brands, such as as Samsung and Fisher & Paykel, will have an additional number, sometimes called a "revision" or "index" number (Samsung requires this number). These may be necessary to acquire the correct parts. Attaching a photo of your model and serial tag would provide us all the information we need.

    The Problem

    Sometimes a picture is worth a thousand words. Please feel free to add a photo of the trouble, and/or your model and serial tag here if you like!

    Contact & Location

    Contact information
    Service Location*

    Other Information

    Special instructions / Messages

    Are there are special access instructions that the technician needs to know? (ex: access codes, directions, etc)